Castelli Cafe Delivery
On orders over £50 and on orders under £50 at our discretion your Castelli Cafe package will be delivered by Parcelforce on an Express 24 h service to your stated delivery address. It is your responsibility to have someone available to sign for goods. Goods will not be left unsigned for, if no one is available to sign for your goods, a card will be left (where possible) and your Castelli Cafe package will be left at your local post office. On some small items under £50 we may still post for free using a cheaper signed for service. We do reserve the right to charge postage and packaging fees on orders under £50 in value, this will be a flat charge of £5 and will show on the first page of the checkout pages.
DELIVERY Terms and Conditions
CASTELLI CAFE Returns
At Castelli Cafe we are happy to offer a full refund on any items returned to us within 30 days of receipt for any reason if the item is unused.
We also offer a full refund (at your request) for goods that prove to have a fault within 30 days of receipt even if this item has been used. Please note you can still request a replacement or repair this is at your discretion.
In addition we offer a full 2 year warranty against manufacturing defects from date of purchase. We will repair, exchange or refund you, for manufacturing or material faults at our discretion in line with fair wear and tear.
RETURNS Terms and Conditions
Please refer to our full T&Cs for more details on purchasing, delivery, returns and your rights as a consumer.
Castelli Cafe TERMS AND CONDITIONS