Here you'll find information on ordering, payment types accepted, stock checking and pricing for Castelli Cafe, the UK's official home of Castelli Cycling garments.
By registering with Castelli Cafe, you can use the My Account dashboard to manage your orders, returns, addresses, Castelli Cafe Loyalty Points, vouchers, product wish list, personal details and newsletter subscriptions.
You also have the option to store your payment details on our secure server, to make the checkout process quick and simple.
Please note we do not offer a guest checkout procedure.
For your peace of mind, the entire Castelli Cafe site (not just the checkout) is run through a secure https platform. The site uses the secure Sage Pay portal for payment processing.
Castelli Cafe does not retain your card details and your card details are not visible to Castelli Cafe or Saddleback employees.
Castelli Cafe accepts the following payment cards, which are charged when your order is processed.
Castelli Cafe offers loyalty voucher codes as part our Castelli Cafe Loyalty Points system.
Castelli Cafe operates a live stock system. If you are able to add an item to your basket by first selecting product colour and size, then the item is in stock. However, the item is not allocated until you have completed checkout.
We operate a loyalty point system as part of the Castelli Cafe service to thank you for your custom. Please check our Castelli Cafe Loyalty Points page for full details on the programme.
In the case of any errors and omissions on the Castelli Cafe website, we reserve the right to refund your order prior to the goods being dispatched from our warehouse.
We reserve the right to cancel any order if the product ordered is no longer available. In such a situation, no compensation will be offered, but customers will be notified and refunded the full cost of the product ordered.
We have taken every care to ensure that photos and descriptions of products are accurate, however slight variations in product colour may occur due to different screen calibrations or the technical fabrics employed in the product's manufacture.
You will receive an email confirmation for each order placed on Castelli Cafe. If you have not received an order confirmation following payment or are not certain that payment was successful, please email email@example.com or call us on 01454 285270.
All prices are quoted in UK pounds sterling including VAT at the current rate.
It is not possible to order out of stock products on the Castelli Cafe website.
Once your order has been processed we are no longer able to amend.